We had a wonderful trip to Mai Chaw, Sapa and Tam Coc. Our guides and drivers were very knowledgeable and friendly, we especially liked Mr. Qwang Do...thank you all, Visit Wonders team for organizing this wonderful trip ...
No, all tours on our website are quoted on base of private tours. For cruise in Halong and Mekong, however, most are sharing cruises unless you book a private charter cruise.
Unlike many other travel agents in Hanoi Old Quarter that collect individual customers and resell to big group tour operator, we organize private tours only. WE ARE THE OPERATOR OF YOUR TOUR, NO OTHERS WILL JOIN IN YOUR TOUR. That is our guarantee.
Generally, there is really no bad time to visit Vietnam. Everything ultimately depends on your preferences to travel with cooler or warmer weather. For the best balance, March, April, May and October are best months to visit Vietnam.
Yes, all service providers have their own reservation policy and it is necessary to pay deposit to secure the service you booked. At least 30% of the booking value should be paid in advance. The deposit depends on each type of products.
For the deposit, you can pay us through PAYPAL. For the balance, you can pay us on arrival in cash, traveller checks, bank transfer (via PAYPAL, Western Union, etc) or by credit card.
We will check availability and email you upon your request. Even for instant confirmation (eg.Halong Bay Cruise), we still confirm your booking availability and price accuracy again in email, so you will receive confirmation in writing from us in any case. Once we receive your deposit, we will send you a legit copy of paid invoice. At that time you can rest assured that your booking is confirmed and secured.
We only accept cancellation in writing so please, send us an email or fax. We have different cancellation policies for cruises, hotels and tours, please refer to the General Booking Conditions for more details. Most of the cases, you will receive full refund for unused services.